Our Promise to our clients. . .
We promise to always treat you with kindness and respect and with a prompt and courteous return phone call.
We promise to read and respond to your emails within 24 hours on weekdays, 48 on weekends.
We promise to give you the attention and the time you need to feel comfortable with our services and the decisions you make.
We promise to provide well trained, neatly attired, talented staff to accommodate you and your guests.
We promise to give special attention to the bride, groom and family (especially grandma).
We promise to do the best job possible at the best price possible.
We promise to communicate promptly and thoroughly with your venue, caterer, vendors, planner and coordinator with the utmost respect.
Our Promise to our Venues . . .
We promise to always be respectful and considerate protecting your venue as if it were our own, knowing who the vendors are and what they provide/don’t provide so we can accommodate you in every way, always leaving it cleaner then we found it.
Our Promise to our Caterers . . .
We promise to be familiar with your menu, presentation, timing and serving style, always at your side to jump in when necessary.
Our Promise to our Vendors . . .
We promise to always communicate fully to accommodate your needs at the venue, getting to know what you provide, don’t provide and your needs, providing you water when your thirsty, food when you’re hungry, shade when you’re hot.
Our Promise to Planners & Our Coordinators . . .
We promise to be respectful of your needs for your clients, to promptly return phone calls and emails. We promise to get to know you and your style, the package you are providing to the client and work closely with you on the layout, menu, rental order and timeline and to be at your side during the event.